By registering, you agree to Kingpin to Educator’s Refund & Cancellation
Kingpin to Educator – Refund & Cancellation Policy
Last Updated: 2024
Kingpin to Educator LLC (“K2E”) strives to deliver high-quality, one-of-a-kind training experiences for law enforcement, government agencies, and partner organizations. The following policy applies to all seminar registrations, online and in-person.
1. Class Rescheduling & Cancellations by K2E
K2E reserves the right to modify, reschedule, or cancel any training due to low registrations, instructor availability, weather conditions, venue issues, or other unforeseen circumstances.
If a course is rescheduled or canceled by K2E, all registered participants will have the option to:
- Transfer to the new dates,
- Apply a full credit toward a future seminar of equal value, or
- Request a refund (processed within 7–14 business days).
2. Participant Cancellations
- Refund Eligibility: Refund requests made more than 7 calendar days prior to the start of a seminar will be honored, minus any applicable processing fees.
- No Refund Period: Refunds will not be issued within seven (7) days of the scheduled training.
Requests submitted within this window (including short-notice cancellations, such as two business days before a class) are not eligible for a refund under any circumstances.
3. Seat Transfers & Credits
If an officer or registered attendee cannot attend, agencies may:
- Transfer their seat to another officer from the same agency, or
- Apply a credit toward a future K2E seminar within 12 months of the original registration date.
This ensures the agency retains full value for its registration investment.
4. Non-Attendance (No-Show Policy)
Failure to attend a scheduled seminar without written notice prior to the start of class will result in forfeiture of the registration fee. No refunds or credits will be issued for no-shows.
5. Refund Processing
Approved refunds will be processed within 7 to 14 business days and returned to the original form of payment used for registration.
6. Agreement to Terms
By registering for a Kingpin to Educator training seminar—whether online or through a host agency—you acknowledge that you have read, understood, and agree to this Refund & Cancellation Policy.